Shipping policy

At Executive Touch, we are committed to delivering your order with care and efficiency.

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location.

• United States: 3–7 business days

• International: 7–21 business days

Please note that shipping times are estimates and may vary due to carrier delays or high order volume.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Lost or Delayed Packages

Executive Touch is not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping addresses provided at checkout.

If your package appears lost or significantly delayed, please contact us at:

support@executivetouchskin.com

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. Executive Touch is not responsible for orders shipped to incorrectly provided addresses.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item so we can assist you.